Hirschmann shows its competence in Consultative Selling & Services
Hirschmann shows its competence in Consultative Selling & Services
Customers and partners react on an extraordinary level of performance in the areas of consultation and services by maintaining and even improving their business realtionship. Hirschmann Automation and Control GmbH shows its wide ranging performance and has established a new area of expertise with its Consultative Selling & Services (CSS). CSS rests on the pillars of Consultative Selling, System Integration, Field Service and Training. The goal is to optimise the use of resources to achieve perfect products and services to give added value to the client.
Showing the way
Consultative Selling stems from the core competence, application: applications experts from Hirschmann offer their advice from the very beginning with cost-benefit analyses such that they are in a position to convincingly recommend the most advantageous solutions.
Decisive quality
System Integration draws on the core competence, development: efficient development teams are responsible at Hirschmann for quality and meeting deadlines by devising and integrating software solutions.
Customer support
Field Service represents the core competence, service: the well-trained and practically experienced field team from Hirschmann offers a wide range of after-sales services for customers and partners. The most important tasks are the professional installation and commissioning on-site as well as rapid and reliable function diagnoses.
Training
Training stands for the core competence, customer benefit: product and application related training and workshops for customers and partners underpin the quality of Consultative Selling & Services and make the added value offered by Hirschmann all the more tangible.
CONTROL unlimited
October 2008